China Sourcing FAQ —
Straight Answers to What Importers Ask Us Most

Send us what you want to import — a product link, a spec sheet, or a photo is enough — via WhatsApp or the contact form. We reply on WhatsApp within 2 business hours, ask a short set of clarifying questions, and come back with a plan and a quote. No commitment until you approve the plan.

Yes — many of our clients are on their first or second import. The process is the same; we just explain more along the way. Start with the free China Sourcing Guide.

Most consumer and B2B goods. Our deepest in-house expertise is kitchenware, cutlery, wood products and paper goods. For regulated categories (electronics, toys, food contact) we add the certification checks your market requires.

By engagement type: sourcing projects are quoted per project, inspections are a flat per-visit fee with volume discounts, and ongoing procurement management is a monthly retainer. You get the pricing model in writing before anything starts — no percentages hidden inside supplier quotes.

The standard is 30% deposit on order, 70% before shipment ("30/70"). Never pay 100% up front, and tie the 70% to a passed pre-shipment inspection — that single clause is the cheapest insurance in China trade.

Sometimes. We can inspect on the ground, verify what actually exists, and negotiate — but leverage after full payment is limited. Contact us with the details and we'll tell you honestly what's recoverable.

It varies by product and process: catalog items often carry lower minimums, while custom OEM production starts higher. MOQs are negotiable when you accept catalog specifications, standard colors, or a pilot-order price premium.

Registry check on gsxt.gov.cn (licence, status, business scope, penalty lists), then factory evidence: photos or live video walkthrough, capacity questions, export history, and reference products. The registry step is explained in full in How to verify a Chinese supplier.

It matters that you know which one you have — and that each is honest about it. Factories sell their own capacity; a transparent trading company sells you reach across many factories, independent QC, consolidation and seller-of-record accountability. What ruins importers is the third option: a trader posing as a factory. Bolang is a trading company and says so — here's the full case, including when factory-direct genuinely wins.

AQL sampling per ISO 2859-1 — the same statistical standard used by major retailers. You choose the AQL level with us (typically 2.5 for major defects on consumer goods), we inspect at the factory, and you get a photo-documented written report within 24 hours.

The shipment doesn't move. You get the defect evidence the same day, we present the factory with the findings, and you choose: rework and re-inspect, accept with a negotiated discount, or reject. If you choose rework, re-inspections are free until the batch passes your AQL level — you pay to inspect an order once. And because payment terms hold the 70% until inspection passes, the leverage stays yours.

No inspection method can — AQL is a statistical sample, and anyone promising zero defects is selling you a slogan. What we guarantee is the process: correct sample sizes, trained inspectors, photographic evidence, and a report in 24 hours, so defects are caught before shipment instead of after arrival.

Sea for weight and volume when you can plan a few weeks ahead; air when speed pays for itself (launches, restocks, samples). We quote both on request so the trade-off is a number, not a guess.

We prepare the export documentation and coordinate with your customs broker at destination.

We work with importers worldwide — most clients import into North America, Europe, the UK and Australia.

Check us the way we check suppliers — our registered details are published on our About page, so you can look us up on gsxt.gov.cn. Then look at a sample inspection report on our Quality Inspection page and our client references.

Before your concept reaches any factory we put an NNN agreement in place — Non-Disclosure, Non-Use, Non-Circumvention — under Chinese jurisdiction, which is what makes it enforceable. For tooling, mold-ownership clauses keep your molds yours.

No. Supplier identities, client identities, prices and terms are never cross-shared — it's written into our internal procedures and it's how a sourcing company keeps long-term trust on both sides.